WhatChimp API ke through WhatsApp Messages bhejein — Text vs Template Messages

Sabse aam API mistake explain ki gayi: kab text messages use karein vs template messages, 24-hour window kaise kaam karta hai, aur variables ke saath template messages kaise bhejein.

Updated 5 February 2026

WhatChimp API aapko do types ke WhatsApp messages bhejne deta hai: text messages (session messages) aur template messages. Galat type use karna sabse aam reason hai jis se API messages fail hote hain — yeh guide difference explain karti hai.

#1 Mistake: Notifications ko Text Messages ke roop mein Bhejna

Zyada tar developers Send Message endpoint ke saath shuru karte hain, ise testing mein kaam karne lagate hain, aur phir ise notifications ya follow-ups bhejne ke liye use karne ki koshish karte hain. Yeh fail hoga.

WhatsApp ek 24-hour session window enforce karta hai. Aap text messages sirf customer ke last message ke 24 hours ke andar hi bhej sakte hain. Uske baad, API ek error return karta hai.

Agar aap notifications, reminders, order updates, ya OTPs bhejna chahte hain — aapko ek template message use karna hoga.

Text Messages vs Template Messages

Text Message (Session)Template Message
Aap kab bhej sakte hain?Sirf customer ke last message ke 24 hours ke andarKabhi bhi — koi time restriction nahi
ContentKoi bhi text jo aap chaheinEk pre-approved template use karna hoga
Use caseCustomer inquiries ka reply karnaNotifications, reminders, updates, OTPs
Approval zaroori hai?NahiHaan — templates ko Meta dwara approve hona chahiye
API endpointPOST /api/v1/whatsapp/sendPOST /api/v1/whatsapp/send (same endpoint, alag parameters)
CostCustomer-initiated conversation ka hissaBusiness-initiated conversation (alag pricing tier)

API console text aur template messages ke beech ka difference highlight kar raha hai

Quick Decision Guide

Kya aapko ek message bhejni hai?
│
├── Kya customer abhi aapke saath chat kar raha hai (24 hours ke andar)?
│   ├── HAAN → Text Message use karein (session message)
│   └── NAHI → Template Message use karein
│
├── Kya aap ek notification, reminder, ya update bhej rahe hain?
│   └── Hamesha Template Message use karein
│
├── Kya aap OTP ya verification code bhej rahe hain?
│   └── Template Message use karein (Authentication type)
│
└── Kya aap sure nahi hain?
    └── Template Message use karein (yeh hamesha kaam karta hai)

Detailed Guides

Video: https://www.youtube.com/watch?v=czd3S5cBHvY

Har message type ki apni detailed guide hai complete API reference, code examples, aur screenshots ke saath:

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