Specific Keywords Par AI Restrict Karein

AI ko specific topics jaise pricing ya discounts ka jawab dene se block karein

Updated 10 February 2026

Aap AI Agent ko specific topics jaise pricing, discounts, ya koi bhi aur cheez jise aap chahte hain ki human handle kare, uska jawab dene se block kar sakte hain. Jab customer ek restricted topic ke baare mein puchta hai, to AI ek predefined response bhejta hai answer generate karne ki jagah.

Keywords Par AI Kaise Restrict Karein

Bot Manager → AI Agent → Change Settings mein jaayein apne WhatsApp number ke liye.

Restricted Topics — Ek keyword type karein aur Enter press karein use add karne ke liye. Jitne chahiye utne add karein. Jab customer ka message in topics mein se kisi se match hota hai, to AI apne training data se response generate nahi karega.

Response for Restricted Keywords — Wo message set karein jo customers ko milta hai jab wo ek restricted topic ke baare mein puchte hain. Udaharan ke liye: "Maaf kijiye, main is query mein madad nahi kar sakta. Kripya support se contact karein."

Example: Agar aap "Discount" aur "Pricing" ko restricted topics ke roop mein add karte hain, to koi bhi customer jo puchta hai "Aap kya discounts offer karte hain?" ya "Iska kitna cost hai?" wo aapka custom response receive karega AI-generated answer ki jagah. Ye ensure karta hai ki sensitive topics jaise pricing aapki sales team handle kare.

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