AI Integration

Set up AI-powered agents to automate customer conversations — train on your data, detect intent, and connect external AI tools.

• How to Train Your AI Chatbot: Train AI Assistant for Chatbot With FAQ, URL & File
• Enable AI Agent for Your WhatsApp Number: Enable and configure the AI Agent to auto-respond on WhatsApp
• Disable AI Agent During Business Hours: Configure business hours so AI only responds outside working hours
• Restrict AI on Specific Keywords: Block AI from responding to specific topics like pricing or discounts
• Auto-Assign Conversations to a Department: Route AI conversations to specific teams or departments automatically
• Intent Detection Actions: Trigger bots, assign teams, or switch AI agents based on detected intent
• Getting Started with AI Agents: Overview of WhatChimp's AI Agent — what it can do, how to set it up, and links to detailed guides for each step.
• Add Your OpenAI API Key: Get your OpenAI API key from platform.openai.com and configure it in WhatChimp to power the AI Agent.
• Connect WhatChimp with N8N AI Agent: Build advanced AI agents with N8N and connect them to WhatChimp for complex WhatsApp automation workflows.
• Set Up Intent Detection: Route conversations based on customer intent. Note: Intent Detection has been superseded by the Multi-Agent AI Workforce.
• Build a Multi-Agent AI Workforce with WhatChimp: Set up a team of specialised AI agents in WhatChimp, each with its own training and role, and route customer conversations to the right one automatically.