WhatsApp Flow Forms
WhatChimp mein data collection ke liye WhatsApp Flow Forms kaise create aur use karein
Updated 16 June 2026
WhatsApp Flow Forms aapko customers se information collect karne dete hain native forms use karke seedha WhatsApp ke andar—koi external links ki zaroorat nahi. Customers ek button tap karte hain, form fill karte hain, aur unke responses directly aap tak pahunchte hain.
Video: https://www.youtube.com/watch?v=e3qeZej4Pig
WhatsApp Flow Form Kaise Create Karein
Bot Manager → WhatsApp Flows par jaayen aur Create par click karein.
Form settings fill karein:
Flow Name — Apne form ke liye unique name (jaise, "Request Demo").
Flow Category — Dropdown se form type select karein (jaise, Lead Generation).
Screen Unique Name — Screen ke liye identifier. Koi spaces nahi honi chahiye—spaces se errors aayenge.
Form Title — Heading jo customers form ke top par dekhte hain.
Reply Sent After Form Submission — Form submit hone ke baad automatically bhejna ke liye bot reply select karein (jaise, "Thank you, humari team aapse touch mein aayegi" message). Agar aapne abhi tak banaya nahi hai, toh pehle Bot Manager → Bot Reply → Create par jaayen aur setup karein.
HTTP API — Optionally external API connect karein taaki form data aapke CRM ya other systems ko bheja ja sake. Setup details ke liye External HTTP API Integration in Bot Flow dekhein.
Form Elements Add Karein
Form board par elements drag aur drop karein apna form build karne ke liye. Kisi bhi element par double-click karke edit karein—aap label set kar sakte hain, use required mark kar sakte hain, aur tracking ke liye custom field assign kar sakte hain.
| Element | Yeh kya karta hai |
|---|---|
| Heading | Form mein title ya section label add karta hai |
| Text Field | Single-line text input (name, email, etc.) |
| Text Area | Multi-line text input (messages, notes, feedback) |
| Radio Group | List se ek option select karein (jaise, gender, plan type) |
| Checkbox Group | List se multiple options select karein |
| Date Field | Date picker input |
| Submit Button | Form submit karta hai aur sab responses save karta hai |
Tip: Har form element ko custom field assign karein taaki responses subscriber ki profile mein save hon aur analytics mein track hon. Zaroorat pade toh Subscriber Manager mein custom fields create karein.
Save karein jab ho jaye. Ensure karein ki screen name mein spaces nahi hain—warna save fail ho jayega.
Form Publish Karein
Actions → Publish par click karein taaki form aapke chatbot mein use ke liye available ho jaye.
Is menu se available other actions: Preview Flow (form kaisa dikhta hai dekhein), Add Webhook (data external apps ko bhejein), Report Data (collected responses dekhein), Download Data (spreadsheet ke roop mein export karein), aur Edit / Delete.
Form Ko Chatbot Se Connect Karein
Publish hone ke baad, customers ko form bhejne ke liye aapko chatbot chahiye.
Bot Manager → Bot Reply → Create par jaayen. Start Bot Flow component setup karein, WhatsApp Flows component add karein, apna published form select karein, aur button ko label dein (jaise, "Demo request karne ke liye yahan click karein"). Bot flow save karein.
Keyword trigger set karein—ek keyword assign karein (jaise, "demo flow") taaki jab customer woh word bheje toh form automatically bhej diya jaye.
Test Aur Results Track Karein
Flow test karein apne WhatsApp number par trigger keyword bhejke. Bot ek CTA button bhejta hai—use tap karne se form WhatsApp ke andar khulta hai.
Collected data view karein—WhatsApp Flows par wapas jaayen, Actions → Report Data par click karke saare form submissions dekhein. Download Data par click karke responses ko spreadsheet ke roop mein export karein, ya Add Webhook use karke data automatically apne CRM ko bhejein.
Related Articles
How to Create a Keyword-Based WhatsApp Chatbot — Apne bots ke liye keyword triggers setup karein
External HTTP API Integration in Bot Flow — Forms ko external APIs se connect karein
Manage Custom Fields and Labels — Form data tracking ke liye custom fields create karein