No Match Reply Aur Frequency Setup
Un messages ke liye automatic reply set karein jo kisi keyword se match nahi karte, aur reply frequency control karein.
Updated 25 September 2026
Video: https://www.youtube.com/watch?v=jLKv4AqJAyA
Jab kisi subscriber ka message kisi bhi chatbot keyword se match nahi karta, toh WhatChimp ek automatic fallback bhejta hai jise No Match Reply kehte hain. Frequency setting control karti hai ki yeh reply kitni baar bheja jaaye.
No Match Reply
Un messages ke liye ek fallback response jo kisi keyword se match nahi karte. Ise use karein:
- Koi alternative action suggest karne ke liye
- Ek help link share karne ke liye
- Subscriber ko human agent ki taraf direct karne ke liye
Frequency Options
| Option | Behavior |
|---|---|
| Every Time | Har unmatched message par reply karta hai. |
| Once a day | Per subscriber din mein zyada se zyada ek baar reply karta hai. |
| Once a month | Per subscriber mahine mein zyada se zyada ek baar reply karta hai. |
| Once a year | Per subscriber saal mein zyada se zyada ek baar reply karta hai. |
Reply Content Edit Karein
Jaayein: Sidebar > Bot Manager
- Apne WhatsApp bot par Actions click karein.
- No Match Reply Template select karein taaki Visual Flow Builder khule.
Bot ke Actions menu se No Match Reply Template kholein
- Reply edit karein, text, images, buttons, ya quick replies add karke.
- Save click karein.
Visual Flow Builder mein No Match Reply edit karein
Enable Karein Aur Frequency Set Karein
Configuration screen ab aapke bot ke bagal mein settings icon se khulti hai, ek alag Configuration tab se nahi.
- Left sidebar se Bot Manager open karein.
- Bots list mein, jis bot ko change karna hai us par click karein.
- Bot ke naam ke bagal mein settings (gear) icon par click karke uska Configuration open karein.
Bot ka Configuration settings gear icon se kholein
- General tab par hi rahein.
- No Match Reply dhoondhein aur use on toggle karein.
- No Match Response Frequency Limit ke neeche, chunein ki reply kitni baar bheja jaaye: Every Time, Once a day, Once a month, ya Once a year.
- Save Settings click karein.
No Match Reply enable karein, phir No Match Response Frequency Limit ke neeche frequency chunein
Bas ho gaya. Ab No Match Reply on ho jaata hai aur aapki chuni gayi frequency par fire karta hai.