Webchat Mein User Input Flow Ke Saath Complex Conversations Kaise Automate Karein
Guide: Webchat Mein User Input Flow Ke Saath Complex Conversations Kaise Automate Karein
Updated 25 September 2026
User Input Flow aapke chatbot ko users se information collect karne deta hai step by step—jaise email, phone number, business details, ya koi bhi custom data. Users ko form par bhejne ke bajaye, chatbot ek natural conversation mein ek-ek karke questions poochhta hai. Collected data ko spreadsheet ke roop mein export kiya ja sakta hai, real time mein Google Sheets ke saath sync kiya ja sakta hai, ya webhook ke through aapke CRM ko bheja ja sakta hai.
Video: https://www.youtube.com/watch?v=Upxi1aLlYuc
User Input Flow Kaise Create Karein
Bot Manager → Bot Reply → Create par jaayen. Apne chatbot ko naam dein aur keyword trigger assign karein (jaise, "input flow"). Yeh keyword chatbot ko fire karta hai jab user yeh message bhejta hai.
Ek text block add karein pehle message ke roop mein (jaise, "Hey! Humein aapse kuch details chahiye."). Phir User Input Flow component ko flow mein drag aur drop karein.
Apne input flow ko naam dein aur optionally data destination connect karein—ek Webhook URL (data Pabbly, Zapier, ya aapke CRM ko bhejne ke liye) ya Google Sheet (real-time sync ke liye).
Questions Add Karein
Apna pehla question add karein (jaise, "Aapki email kya hai?") aur reply type set karein. Reply type user ke response ko validate karta hai—agar aap Email select karte hain, toh chatbot invalid formats ko reject karega aur user se phir se try karne ko kahega.
Available reply types: Text, Email, Phone Number, URL, Number, File, Image, Video.
Custom field mein save karein—optionally har response ko subscriber custom field mein store karein (jaise, email ko "email" field mein save karein). Aap existing custom field select kar sakte hain ya dropdown se seedha naya field create kar sakte hain. Details ke liye Manage Custom Fields and Labels dekhein.
Aur questions add karein "Next Question" button use karke. Aap free text ke bajaye multiple-choice questions bhi use kar sakte hain—jaise, "Kya aapki business registered hai?" Yes/No options ke saath.
Flow ko thank you message ke saath end karein. Aap collected data use karke personalize kar sakte hain—jaise: "Aapki details share karne ke liye thank you. Hum dekhte hain ki aapne {{registered_business}} select kiya."
Test Aur Data Export Karein
Flow test karein WhatsApp par keyword trigger bhejke. Chatbot har question order mein poochhta hai, responses validate karta hai, aur data store karta hai.
Collected data export karein—apne User Input Flow par jaayen, jo flow aapne banaya use click karein aur Report use karke submissions dekhein ya Export use karke spreadsheet ke roop mein download karein.
Related Articles
How to Create a Keyword-Based WhatsApp Chatbot — Chatbot fundamentals aur keyword triggers
Manage Custom Fields and Labels — Collected data store karne ke liye custom fields create karein
External HTTP API Integration in Bot Flow — Collected data external systems ko bhejein