Webhook for Input Flow

Send collected chat responses from Input Flow to your webhook URL automatically

Updated 10 February 2026

Input Flow lets your chatbot ask step-by-step questions via chat and collect responses from customers. You can send all collected answers to a webhook URL automatically once the flow is complete.

How to Set It Up

Go to Bot Manager → Input Flow and create or edit an Input Flow campaign. In the campaign settings, find the Send data to Webhook URL field.

Input Flow configuration — campaign settings on the left with Send data to Webhook URL field, flow builder on the right showing questions and responses

Send data to Webhook URL — Paste your webhook endpoint URL. When a customer completes the Input Flow (answers all questions), WhatChimp sends all the collected data to this URL via HTTP POST.

This is useful when you want to:

  • Collect lead information (name, email, requirements) and push it to your CRM
  • Gather survey responses and send them to your analytics platform
  • Collect support details and create a ticket in your helpdesk
Tip: See How to Automate Complex Conversations with User Input Flow for a detailed guide on setting up Input Flow campaigns.

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How to Automate Complex Conversations with User Input Flow — Full guide on creating Input Flow campaigns

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