WhatChimp Overview
Everything you need to know about WhatChimp
Updated 10 February 2026
WhatChimp Overview
WhatChimp is a WhatsApp Business API platform built for marketing, automation, and customer support. Connect your WhatsApp Business number and start sending broadcast campaigns, building chatbots, and managing conversations — all from one dashboard.
Whether you run a small business or manage a large customer base, WhatChimp gives you the tools to automate replies, engage customers across multiple channels, and track results.
What WhatChimp Does
Broadcasting — Send bulk messages to thousands of contacts using approved WhatsApp message templates. Schedule campaigns, segment your audience, and track delivery in real time.
Bot Manager — Build automated chatbots without coding. Create keyword-triggered replies, interactive menu flows, and AI-powered conversations that handle common questions instantly.
Live Chat & Omnichannel Inbox — Manage all your customer conversations in one place. Reply to WhatsApp messages, Facebook Messenger, Instagram DMs, Telegram, and Webchat from a unified inbox. Assign conversations to team members and track response times.
Subscriber Management — Organize your contacts with tags, custom fields, and segments. Import contacts from CSV, Shopify, WooCommerce, or Google Sheets. Track subscriber activity and engagement.
Message Templates — Create and submit WhatsApp message templates for approval. Use dynamic variables to personalize messages with customer names, order details, or custom data.
Integrations — Connect WhatChimp with Shopify, WooCommerce, Google Sheets, and other tools using built-in integrations or the HTTP API. Automate workflows and sync customer data across platforms.
AI Chatbot — Train an AI assistant on your business knowledge. Let it answer questions, provide product recommendations, and handle support requests using natural language.
Supported Channels
WhatChimp supports multiple messaging channels through the Omnichannel Inbox:
- WhatsApp — WhatsApp Business API (primary channel)
- Facebook Messenger — Manage Facebook page messages
- Instagram — Respond to Instagram direct messages
- Telegram — Connect Telegram bots
- Webchat — Add a live chat widget to your website
Getting Started
Ready to connect your WhatsApp Business number and start sending messages?
Follow our setup guide to connect your phone number in under 5 minutes:
How to Connect Your Phone Number with WhatChimp
After connecting your number, you'll need to add a payment method for WhatsApp API billing and verify your business to unlock full messaging limits.
For questions or support, contact WhatChimp Support.