How to Migrate Your WhatsApp Business API from Your Current BSP to Whatchimp
Guide: How to Migrate Your WhatsApp Business API from Your Current BSP to Whatchimp
Updated 10 February 2026
Migrating your WhatsApp Business API (WABA) phone number from your current Business Service Provider (BSP) to Whatchimp is a straightforward process. This guide will walk you through the necessary steps, including deleting the phone number from your previous BSP and ensuring a smooth transition to Whatchimp. Follow the steps carefully to avoid interruptions in your WhatsApp Business operations.
Prerequisites
Before you begin, ensure you have the following:
- WhatChimp account
- Meta Business Suite login credentials (Facebook login details).
- The phone number you want to migrate.
Handy Links
a) https://whatchimp.com/phone-numbers b) https://whatchimp.com/business-settings
1. Accessing Your Connected Phone Number
- Click on Connected Phone Numbers.
- This will take you to your WhatsApp Business Account (WABA) where all connected phone numbers are listed.
- If you have multiple business profiles, select the correct one from the top-right corner. If the option to switch is not visible, refresh the page.
2. Deleting Your WhatsApp API Phone Number
- Identify the phone number you want to migrate.
- Click on the Delete icon next to the number.
- Confirm the deletion.
- Enter your Meta password when prompted.
- Select the reason for deletion (e.g., “Changing BSP” or “Deleting a test number”).
- Click Delete to remove the number from your previous BSP.
3. Removing Your WABA Account from the Previous BSP
- Choose the correct business profile associated with your old BSP.
- Find the WhatsApp Business Account (WABA) that was linked to your previous BSP.
- Click on the three dots next to the WABA account.
- Select Remove from Business Profile.
- This will completely detach your account from the previous BSP, allowing you to register it with Whatchimp.