WhatsApp Conversations Kya Hain Aur Kaise Charge Hote Hain

Guide: WhatsApp Conversations Kya Hain Aur Kaise Charge Hote Hain

Updated 10 February 2026

WhatsApp Conversation Kya Hai?

WhatsApp conversation ek chat hai aapke business aur customer ke beech, jo 24-hour window mein track hoti hai. Businesses ko message ke type ke basis par charge kiya jata hai.

Conversation Types Aur Costs

Marketing Messages – Promotions, offers, discounts → ₹0.88 per chat

Example: "Aaj 30% off paayein! Reply karein 'YES' claim karne ke liye."

Authentication Messages – OTP, account verification → ₹0.125 per chat

Example: "Aapka login code hai 6482. Ise kabhi kisi ke saath share na karein."

Utility Messages – Order updates, delivery details → ₹0.125 per chat

Example: "Aapka order #12345 ship ho gaya hai."

Service Messages – Customer support chats → Free from November 2024

Example: "Aaj hum aapki kaise madad kar sakte hain?"

WhatsApp Aapko Kaise Charge Karta Hai

Naya charge tab shuru hota hai jab aap message bhejte hain.

Conversation 24 hours ke liye valid hai, aur aap us time mein same type ke unlimited messages bhej sakte hain.

Agar aap message type change karte hain (jaise, service se marketing), to naya charge lagta hai.

Apne Conversations Ko Efficiently Manage Karein

Paisa Kaise Bachayein

Sirf relevant messages bhejein.

Sabhi messages same type ke 24 hours ke andar rakhein taaki extra charges na lagein.

Apne credits monitor karein disruptions rokne ke liye.

Agar Credits Khatam Ho Jayein To Kya Hoga?

Aap naye messages nahi bhej sakte.

Broadcasts aur automations kaam karna band kar dete hain.

Frequently Asked Questions

Kya sabhi messages chargeable hain? — Nahi, customer-initiated chats free hain.

Kya main ek conversation mein different message types mix kar sakta hoon? — Nahi, message types switch karne se naya charge shuru hota hai.

Agar main multiple messages bhejoon to kya hoga? — 24-hour window ke andar koi extra charge nahi agar woh same type ke hain.